This course is designed to equip you with an understanding of the concepts relating to Emotional Intelligence and how they can be honed to improve your ability to lead more effectively. Working remotely has demanded even more of us as leaders, and our ability to self-regulate and be conscious of ourselves and others is a key capability explored in the course. Whilst leaders will benefit from this experience, so too will customerfacing staff in the sales, service and marketing functions.

• Type Certification
• Level Intermediate
• Time Weeks
• Cost Paid