The earner understands the importance of emotional intelligence in building relationships. The earner understands the four communication profiles, when to use them in the workplace, how to spot the dominant profiles in others, connect with different profiles via face to face, phone or email communications. The earner demonstrated these skills in the workshop making the earner a powerful communicator in the workplace able to proficiently communicate with all colleagues and clients.

• Type Learning
• Level Foundational
• Time Hours
• Cost Free