- Type Learning
- Level Foundational
- Time Hours
- Cost Free
Mastering Courageous Conversations 2022
Issued by
Dunmore Lang College
The earner recognises the importance and benefits of healthy conflict and demonstrates the skills to practise and engage in healthy conflict with others. The earner has demonstrated how to communicate and listen without hearing attack, how to be curious and demonstrate vulnerability during the conflict. The earner demonstrated a clear understanding of language choices and body language techniques and how to use these to reduce conflict.
- Type Learning
- Level Foundational
- Time Hours
- Cost Free
Skills
- Active Listening Skills
- Body Language
- Communication
- Conflict Resolution Skills
Earning Criteria
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Attendance and active engagement in a two hour workshop on Conflict Resolution presented by Tracey Ward. Further information at traceyward.co
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Successfully completed assessment task.