Leadership: Developing Your Emotional Quotient
Issued by
Eastern Iowa Community Colleges
Emotional Intelligence (EI) is the ability to be self-aware of how your emotions, and the emotions of others, affect the workplace. Research shows your emotional quotient (EQ) is a more accurate predictor of leadership and management success than your IQ. This workshop will increase your EQ by understanding and using Emotional Intelligence so you can work well with others, put your problem-solving skills to use in challenging situations, and build better working relations.
Additional DetailsSkills
Earning Criteria
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Understand the source and functions of emotions.
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Develop a greater application for the role of emotions at work.
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Become more cognizant of emotions.
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Discover the connections between your emotions and your work.
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Know how to act professionally when emotions (yours and others) interfered with your ability to do your job.
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Discover how to manage negative emotions.
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Learn to direct the power of positive emotions for higher levels of performance.
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Explore the difference between sympathy and empathy.
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Uncover personal barriers to empathy.
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Learn to recognize and respond to the emotional clues from others.
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Develop your map of mutual interdependence.
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Appreciate the role of deep listening in connecting with others.
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Understand the importance of inquiry and dialogue in building trusting relationships.
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Learn to apply the most effective responses to others in specific situations.