- Type Experience
- Level Intermediate
- Cost Paid
EMCC Service Practitioner
Issued by
Eastern Maine Community College
Authorized by
Maine Community College System
Earners of the Service Practitioner badge have an in-depth understanding of the behaviors necessary to provide high-quality customer service experiences. They demonstrated the ability to build on basic service behaviors to provide an exceptional customer experience. These candidates can use their understanding of trust, empathy, and building on emotions to present products, services, or solutions that meaningfully address customer needs.
- Type Experience
- Level Intermediate
- Cost Paid
Skills
Earning Criteria
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Complete Service Mapping template
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Complete 3 practice experiences and then choose one experience to reflect on. Complete reflection template
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Using the project 2 presentation template, create a 5-10-minute presentation and share it with service excellence cohort participants.