Front Office Associate

Front Office Associate

Issued by Enderun Colleges

Recipients of this badge are able to utilize Opera PMS modules and their features to effectively and efficiently perform the required tasks or set of responsibilities expected of them by management. Recipients of the badge are also knowledgeable in performing operation audits of their hotel, resort, or any form of accommodation on a daily basis.

Skills

Earning Criteria

  • Element #1: Accurately create all Profile Types utilizing the platform’s features;
  • Element #2: Create Reservations utilizing the platform’s features;
  • Element #3: Utilize the Front Desk module and all its features.
  • Element #4: Accurately perform Cashiering functions;
  • Element #5: Utilize Rooms Management module and all its features;
  • Element #6: Handle group bookings utilizing Business Blocks for Groups and all its features;
  • Element #7: Perform an End of Day Audit.