- Type Certification
- Level Foundational
Five9 Sales Certified
Issued by
Five9
The earner of this badge has completed the basic Five9 Sales Certification coursework. Through this certification they have a knowledge of who Five9 is and how Five9 is differentiated in the marketplace. They understand the Five9 product portfolio and which products should be recommended to customers based on that customer's challenges, needs and technology. The earner also understands what resources are available to support them to best serve the customer.
- Type Certification
- Level Foundational
Earning Criteria
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The earner consumed self-paced, on-demand content in 6 modules. Each module contained 1-3 tracks and each track resulted in a short quiz of 1-5 questions. At the end of the 6 modules, the earner took a final exam that consisted of 20 questions. 80% or higher pass rate was required to become Five9 Sales Certified.
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80% pass rate