Introduction to Problem-Solving

Issued by Franklin Apprenticeships

Earners learn the basic concepts of breaking down complex work tasks utilizing online and professional resources to accomplish work deliverables. Learners show competencies in analyzing the issue, understanding others' interests, providing possible solutions, and evaluate/select the best option. They demonstrate the basic components of issue resolution with their mentors and managers in an organization.

Type Learning
Level Foundational
Time Hours
Cost Free

Skills

Earning Criteria

Review videos and articles covering techniques of problem-solving and discuss the learning experience with your coach.
Attend the selected keynote speaker presentation on Introduction to Problem Solving. Answer selected questions from the presentation and discuss the results with your Success Coach.
Bring a real-world problem to your coach with a solution that fits the requirements of your organization. Demonstrate the ability to take a technical problem and utilize the key components to effective problem-solving to bring resolution to the issue at hand.