Freshworks CSS implementation practitioner
Issued by
Freshworks
Earners of this badge demonstrate proficiency in configuring the key modules that are part of Customer Service Suite of products. They have an in-depth understanding of how to optimally set up customer support based on specific use case scenarios.
- Type Certification
- Level Foundational
Earning Criteria
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- The user should have completed implementation fundamentals and also the key product modules training. Eventually, the user should complete alteast one implementation with a CSAT of 90%.