CS Skills: Identify Risk & Prevent Churn (Pulse+)
  • Type Learning
  • Level Foundational
  • Time Hours
  • Cost Paid
Additional Details

CS Skills: Identify Risk & Prevent Churn (Pulse+)

Issued by Gainsight

This short series of courses teaches CS practitioners how to identify potential customer risks, implement effective interventions, and leverage customer insights to reduce customer churn and improve retention.

  • Type Learning
  • Level Foundational
  • Time Hours
  • Cost Paid
Additional Details

Skills

  • Customer Retention
  • Customer Success
  • Customer Success Management
  • identify customer risk
  • prevent churn
  • risk processes

Earning Criteria

  • Learners complete a series of digital courses and pass a final multiple-choice exam.