Genesys Cloud CX: Developer Certification
Issued by
Genesys
This certification is designed to cover the full Genesys Cloud CX suite: Collaborate, Communicate, Contact Center, Architect, and API development, and is applicable for users in the role of Developer.
Additional DetailsSkills
- Genesys Cloud CX API - API Request Components
- Genesys Cloud CX API – Authentication Process Overview
- Genesys Cloud CX API – Configure Analytics API
- Genesys Cloud CX API – Configure API Endpoints
- Genesys Cloud CX API – Configure Conversation APIs
- Genesys Cloud CX API – Configure Guest Chat APIs
- Genesys Cloud CX API – Configure Notifications APIs
- Genesys Cloud CX API – Configure OAuth Scopes
- Genesys Cloud CX API – Configure Routing Components
- Genesys Cloud CX API – Configure User APIs
- Genesys Cloud CX API – Configure Web Chat APIs
- Genesys Cloud CX API – Consult and Transfer
- Genesys Cloud CX API - Continuous Delivery Model Overview
- Genesys Cloud CX API – Create a New User
- Genesys Cloud CX API – Creating an OAuth Client
- Genesys Cloud CX API – Developer tools
- Genesys Cloud CX API – Download Recordings
- Genesys Cloud CX API – Genesys Cloud CX SDKs
- Genesys Cloud CX API – Handling Calls using API
- Genesys Cloud CX API - OAuth 2 Authorization Grant Types
- Genesys Cloud CX API - OAuth 2 Framework
- Genesys Cloud CX API – Prompts Overview
- Genesys Cloud CX API – REST Architecture
- Genesys Cloud CX API – Schedule a Callback
- Genesys Cloud CX API – Utilization
- Genesys Cloud CX Contact Center Admin – Architect Overview
- Genesys Cloud CX Contact Center Admin - Configure And Use Quality Management Features
- Genesys Cloud CX Contact Center Admin - Configure Automatic Call Distribution (ACD)
- Genesys Cloud CX Contact Center Admin - Configure Scripts For The Contact Center
- Genesys Cloud CX Contact Center Admin - Data Actions Integration
- Genesys Cloud CX Contact Center Admin - Quality Management Overview
- Genesys Cloud CX Contact Center Admin – Roles
- Genesys Cloud CX Contact Center Admin - Use Data And Analytics To View Information
- Genesys Cloud CX Contact Center Admin - User and System Prompts
- Genesys Cloud CX Contact Center Admin - Workforce Management Overview
- Genesys Cloud CX Implementation – Edge Configuration
- Genesys Cloud CX Implementation - Genesys Cloud CX Telephony
- Genesys Cloud CX Implementation – Licensing
- Genesys Cloud CX Implementation - Location And Site Configuration
- Genesys Cloud CX Implementation - Main Configuration of Organization
- Genesys Cloud CX Implementation – Trunks and Phones
- Permissions And Divisions