Genesys Engage on-premises: E-Services Certification
Issued by
Genesys
This exam meets the requirement to achieve the Genesys Certified e-Services 8 Consultant (GCP8-ESV) certificate. The Genesys Certified eServices 8 Consultant certification validates the candidate's understanding of the Genesys eServices 8.1 architecture and deployment practices.
Additional DetailsSkills
- Business Processes
- Capacity Rules
- CCPulse+
- Chat Server
- Classification Server
- Custom Media Types
- Data Storage
- E-mail Server
- eServices Architecture
- eServices Reporting And Analytics
- Facebook Driver
- Installation
- Interaction Database Server
- Interaction Flow Models
- Interaction Queues
- Interaction Server
- Knowledge Management
- Knowledge Manager
- Licensing
- Media Interfaces
- Real-Time eServices
- Resource Capacity Planning
- SMS Server
- Social Messaging Server
- Solution Reporting
- StatServer Java Extensions (SSJE)
- Training Server
- Twitter Driver
- Universal Contact Server Manager
- Universal Contact Server (UCS)
- Views
- Web API Server
- Web CallBack