Genesys Engage on-premises: SIP Server Certification
Issued by
Genesys
The GCP8-CSIP certification exam is based on the Genesys SIP 8.0X training curriculum and the tasks that a SIP 8 System Consultant performs for SIP 8 Installation and Configuration. This certification validates the candidate's comprehensive understanding of the Genesys SIP Server solution components related to architecture, deployment models, configuration and installation, basic usage, call flows of Genesys SIP Server, and Genesys Media Manager, and monitoring a Genesys SIP Server solution
Additional DetailsSkills
- Access Groups
- ACD Queue
- Agent Groups
- Agent Logins
- Agent Skills
- Application Objects
- Call Transfer And Conference
- Call Treatments
- CC Analyzer
- CCPulse+
- Composer
- Configuration Layer
- Configuration Server
- Contact Center Objects
- Database Access Points (DAPs)
- DNS
- Endpoint Service Monitoring
- Framework Layered Architecture
- Genesys Deployment Agent (GDA)
- Genesys Media Server
- Genesys Platform
- Genesys Routing And Reporting
- Interaction Flows
- Interactive Insights
- IRD-Based Routing
- Licensing
- Local Control Agent (LCA)
- Log Levels
- Management Layer
- Monitoring And Alarms
- Multimedia
- Network SIP Server
- ORS
- Outbound
- Permissions And Role-based Access Control
- Persons
- Place Groups
- Places
- Planning And Maintenance
- Pulse
- Read-only And Emergency Modes
- Real Time And Historical Views
- SCS
- Services Layer
- SIP Deployment
- SIP Protocol
- SIP Softphone
- SIP Solution Components
- State Chart XML (SCXML)
- Stat Server
- Switch
- TCP/IP Ports
- Threshold
- T-Server
- URS
- User Interaction Layer
- Using Genesys Administrator And GAX
- Voice
- Widgets
- Workspace
- Workspace Desktop Edition