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Pointillist: Journey Analytics Certification
Issued by
Genesys
This certification is designed to assess a candidate’s knowledge of the basic Journey Analytics capabilities in the Pointillist platform. It tests the candidate’s understanding of the Pointillist interface and the foundational skills needed to perform journey analytics in Pointillist, including journey visualization, charts and reports, workspaces and dashboards, and alerting.
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Skills
- Pointillist - Analyst Workflow
- Pointillist - Analyze Customer Journey Paths
- Pointillist - Chart Functionalities
- Pointillist - Configure Alerts
- Pointillist - Configure Connectors
- Pointillist - Configure Filters
- Pointillist - Configure Workspaces and Dashboards
- Pointillist - Customer Journeys and Journey Visualization
- Pointillist - Explore Elements Panel
- Pointillist - Manage Events, Event Types, and Elements
- Pointillist - Pointillist Concepts
- Pointillist - Publish Workspaces
- Pointillist - Run Journey Reports
- Pointillist - View Journey Visualization