Ramirent Horizons Program 2022
Issued by
Hanken & SSE Executive Education
The objectives of the program is to support Ramirent’s top managers in delivering: Customer excellence – strategic alignment to deliver smooth service with a smile; Operational excellence – an unbeatable service experience in equipment rental; Collaboration – building and working as a high-performing team on a mission; Leadership role models - that encourages trust, ambition, energy, safety and performance.
Skills
Earning Criteria
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The 3 virtual modules of the program consisted of 13 different tasks about Strategy, Operational excellence, Customer excellence and Leadership. The content of the two live modules of the program:
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Module1 - People & Strategy: • The future of construction • Ramirent future scenarios in a VUCA world • Driving strategy as a change effort • Building a positive workplace • Leading myself and leading others • From boss to mentor & coach
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Module 2 - On the path to excellence: • Coaching • Driving business • First class customer experience • Digital with a human face • My mirrored image