Earners of the Patient Experience and Loyalty Certification Badge for physicians and advanced practice providers have developed foundational skills to advance the patient experience and cultivate loyalty in their organization. Earners have learned best practices, skills and behaviors that directly and indirectly improve patient perceptions and quality outcomes. The badge earner has learned patient experience key drivers, and can describe, influence and apply the programmatic objectives.

• Type Certification
• Level Foundational
• Time Weeks