Delivering Excellence in Seller Experience
Issued by
IBM
The badge earner understands and practices behaviors that drives exceptional sellers experience. They act with focus and speed to unlock IBM’s full potential leading to improved seller productivity, revenue growth, and simplification of seller support process. The badge attainment expects individuals to better understand how their role impacts sellers, act with empathy, be focused on shorter cycle times and demonstrate creativity in process execution.
- Type Validation
- Level Intermediate
- Time Hours
- Cost Free
Skills
Earning Criteria
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Must be an employee of IBM.
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Share a story where you have demonstrated empathy towards your client and what were the outcomes and impact on seller productivity and/or experience.
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Provide a short summary documenting your experience of how you applied the learning from the requisite delivering Outstanding Seller Experience courses into your work to become more empathetic, being able to deliver things faster, and demonstrate results of improved productivity and/or impact on revenue growth. Describe at least two initiatives taken and the respective outcomes that were achieved.
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Now that you have learnt delivering excellence in seller experience, provide an example on how you plan to apply your learning in your current role.