SEED Remote Code Load Explorer
Issued by
IBM
This badge is issued for the achievement of certain capability and experience with the corresponding product. The badge earner is able to provide initial troubleshooting, lead client communication and obtain all the needed support information and construct or use existing action plan under the mentorship of a senior technical representative.
- Type Validation
- Level Foundational
- Time Years
- Cost Free
Skills
Earning Criteria
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Must be an employee of IBM
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Complete the RCL Explorer educational roadmap.
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Complete the RCL Explorer Assessment.
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Complete RCL activities on minimum of twenty DS8K units, fifteen Tape units, five A9K units and three flash systems.
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Obtain Approval from Mentor and First Line Manager.
Standards
The SEED initiative was inspired by feedback from both IBMers and Clients, motivated by our mutual desire to provide service excellence! After extensive research, the idea for the "SME" structure materialized. The right person, with the right competence, at the right time.