Software and Operating Systems
Issued by
IBM
This credential earner has the advanced skills to manage and troubleshoot software and operating systems issues to ensure the smooth operation of computer systems. The individual has the technical knowledge and practical skills to configure settings, conclude the type of issue, follow troubleshooting steps and best practices, perform system updates, select tools for resolving issues across operating systems, and perform user management tasks. The earner has practiced essential workplace skills.
- Type Learning
- Level Advanced
- Time Days
- Cost Free
Skills
- Analytical Thinking
- Apple Mac OS
- Communication
- Critical Thinking
- Information Technology
- Linux
- Microsoft Windows
- Operating Systems (OS)
- Problem Solving
- PWID-B0934600
- Software Maintenance
- System Administration
- System Software
- Troubleshooting
- User Account Management
- Windows Management Instrumentation (WMI)
Earning Criteria
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Successfully complete self-paced online modules, designed by IBM, which include formative and summative assessments and experiential learning.
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Pass a capstone project with a score of 80%.
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Demonstrate the ability to manage and troubleshoot software and operating systems issues to ensure the smooth operation of computer systems.
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This credential is available to registered users (adult learners) who are working directly with organizations as part of the IBM SkillsBuild program.