Leading Customer Loyalty
Issued by
Informa
Earners of the Leading Customer Loyalty badge are able to confidently lead teams towards building and earning customer loyalty consistently, identify and help overcome customer/employee issues, develop a discovery mindset around customer needs, lead teams to discover unexpected areas that delight customers and employees
- Type Learning
Earning Criteria
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Attended and participated in the 2 full days of live-online training course duration, led by the designated FranklinCovey training expert, with less than 1 hour of noted absence
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Successful completion of the course assessment