This badge signifies that its owner has secured and maintained Inform USA Certification. This credential demonstrates their ability to work directly with clients either via phone, text, chat or in-person to provide mediated information and referral systems navigation. The earner is able to establish rapport, conduct an assessment, provide an informed choice of referrals, engage in follow-up and is capable of providing advocacy or crisis intervention if required.

• Type Validation
• Level Foundational