Contact Center Mastery - Proficient Certification
Issued by
Insite Managed Solutions
This badge signifies that its owner has completed 3 of 4 sessions in Insite's Mastery Certification Program for Contact Centers. Earners of this badge demonstrated the highest levels of engagement and best practice sharing. Upon completing all 4 sessions, participants will have learned about the critical components of data and processes, coaching, human operations, and technology from contact center industry experts.
Additional DetailsSkills
Earning Criteria
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Engage with the group in whole group discussions and breakout rooms
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Actively participate in best practice sharing with the greater group