Knowledge Management Mastery - Landing Page & Article Layout and Dynamic Decisioning
Issued by
Insite Managed Solutions
Earners of this badge demonstrated the highest levels of engagement while learning about Knowledge Management Landing Page & Article Layout and Dynamic Decisioning. They participated in learning from contact center industry experts on the critical components to a Knowledge Management landing pages, article layouts, and Customer-facing KM layouts while also engaging with peers throughout the workshop event.
Additional DetailsSkills
Earning Criteria
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Engaged with peers from other companies to learn about Landing Page & Article Layout and Dynamic Decisioning
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Shared their own experiences and tools as they relate to Landing Page & Article Layout and Dynamic Decisioning
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Provided their own background and experiences in a safe and dynamic environment
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Participated in a Mastery Workshop focused on learning best practices from industry experts and peers specific to KM Landing Page & Article Layout and Dynamic Decisioning