Operations - Fundamental Achievement
Issued by
Insite Managed Solutions
This badge signifies that its owner has completed 1 of 8 modules in Insite's Mastery Certification Program for Contact Center Operations. Earners of this badge demonstrated the highest levels of engagement and best practice sharing. They participated in learning from contact center industry experts on the critical components of leadership, data analysis, and coaching.
Additional DetailsSkills
Earning Criteria
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Take part in group discussions and breakout rooms
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Actively participate in best practice sharing with the greater group