Operations Mastery - Personnel Development and Performance Management and Cadence
Issued by
Insite Managed Solutions
Earners of this badge demonstrated the highest levels of engagement while learning about Personnel Development and Performance Management and Cadence. They participated in learning from contact center industry experts on best practices to select Supervisors and Operations Managers, Business Review cadences, and advances coaching skills while also engaging with peers throughout the workshop event.
Additional DetailsSkills
Earning Criteria
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Engaged with peers from other companies to learn about Personnel Development and Performance Management and Cadence
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Shared their own experiences and tools as they relate to Personnel Development and Performance Management and Cadence
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Provided their own background and experiences in a safe and dynamic environment
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Participated in a Mastery Workshop focused on learning best practices from industry experts and peers specific to Operations Personnel Development and Performance Management and Cadence