Quality Mastery - QA Cadence and Opportunity Progression
Issued by
Insite Managed Solutions
Earners of this badge demonstrated the highest levels of engagement while learning about QA Cadence and Opportunity Progression. They participated in learning from contact center industry experts on the critical components to gaining analytical insights into the needs of a successful Quality model, calibration best practices, dispute resolution processes, and change impacts to the Quality organization while also engaging with peers throughout the workshop event.
Additional DetailsSkills
Earning Criteria
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Engaged with peers from other companies to learn about QA Cadence and Opportunity Progression
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Shared their own experiences and tools as they relate to QA Cadence and Opportunity Progression
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Provided their own background and experiences in a safe and dynamic environment
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Participated in a Mastery Workshop focused on learning best practices from industry experts and peers specific to QA Cadence and Opportunity Progression