Quality Mastery - Quality Technology and Automation and Voice Analysis
Issued by
Insite Managed Solutions
Earners of this badge demonstrated the highest levels of engagement while learning about Quality Technology and Automation and Voice Analysis. They participated in learning from contact center industry experts on the critical components to utilizing quality technology, key features, solution comparisons, understanding natural language analysis, and automation technology solutions while also engaging with peers throughout the workshop event.
Additional DetailsSkills
Earning Criteria
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Engaged with peers from other companies to learn about Quality Technology and Automation and Voice Analysis
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Shared their own experiences and tools as they relate to Quality Technology and Automation and Voice Analysis
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Provided their own background and experiences in a safe and dynamic environment
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Participated in a Mastery Workshop focused on learning best practices from industry experts and peers specific to Quality Technology and Automation and Voice Analysis