Reporting and Analytics Mastery - Understanding Data and Outputs and Layouts
Issued by
Insite Managed Solutions
Earners of this badge demonstrated the highest levels of engagement while learning about Understanding Data and Outputs and Layouts. They participated in learning from contact center industry experts on the critical components to understand data intricacies, reporting and analytics capability modeling, schema setup and structure, time and motion studies, sample size calculation, intro to critical to quality, and dashboard priorities while also engaging with peers throughout the workshop event.
Additional DetailsSkills
Earning Criteria
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Engaged with peers from other companies to learn about Understanding Data and Outputs and Layouts
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Shared their own experiences and tools as they relate to Understanding Data and Outputs and Layouts
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Provided their own background and experiences in a safe and dynamic environment
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Participated in a Mastery Workshop focused on learning best practices from industry experts and peers specific to Understanding Data and Outputs and Layouts