Training Mastery - Post-classroom Support and Non-training Time Productivity Additional Details

Training Mastery - Post-classroom Support and Non-training Time Productivity

Issued by Insite Managed Solutions

Earners of this badge demonstrated the highest levels of engagement while learning about Post-classroom Support and Non-training Time Productivity. They participated in learning from contact center industry experts on the critical components to effectively support agent development beyond the classroom, transition best practices, impactful coaching techniques, and partnership productivity tactics while also engaging with peers throughout the workshop event.

Additional Details

Skills

Earning Criteria

  • Engaged with peers from other companies to learn about Post-classroom Support and Non-training Time Productivity
  • Shared their own experiences and tools as they relate to Post-classroom Support and Non-training Time Productivity
  • Provided their own background and experiences in a safe and dynamic environment
  • Participated in a Mastery Workshop focused on learning best practices from industry experts and peers specific to Post-classroom Support and Non-training Time Productivity