Vendor Management Mastery - Performance Reviews and Roles and Responsibilities Additional Details

Vendor Management Mastery - Performance Reviews and Roles and Responsibilities

Issued by Insite Managed Solutions

Earners of this badge demonstrated the highest levels of engagement while learning about Performance Reviews and Roles and Responsibilities with BPO Vendors. They participated in learning from contact center industry experts on best practices to conduct effective business reviews, establish success candence from reviews, and understand the various roles withing a vendor location while also engaging with peers throughout the workshop event.

Additional Details

Skills

Earning Criteria

  • Engaged with peers from other companies to learn about Performance Reviews and Roles and Responsibilities with BPO Vendors
  • Shared their own experiences and tools as they relate to Performance Reviews and Roles and Responsibilities with BPO Vendors
  • Provided their own background and experiences in a safe and dynamic environment
  • Participated in a Mastery Workshop focused on learning best practices from industry experts and peers specific to Performance Reviews and Roles and Responsibilities with BPO Vendors