Workforce Management Mastery - The Power of WFM and Long Term Forecasting
Issued by
Insite Managed Solutions
Earners of this badge demonstrated the highest levels of engagement while learning about The Power of WFM and Long Term Forecasting. They participated in learning from contact center industry experts on how a Workforce Management initiatives drives performance while saving cost, the different aspects of WFM, and how long term forecasting is essential all while also engaging with peers throughout the workshop event.
Additional DetailsSkills
Earning Criteria
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Engaged with peers from other companies to learn about The Power of WFM and Long Term Forecasting
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Shared their own experiences and tools as they relate to The Power of WFM and Long Term Forecasting
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Provided their own background and experiences in a safe and dynamic environment
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Participated in a Mastery Workshop focused on learning best practices from industry experts and peers specific to The Power of WFM and Long Term Forecasting