Managing with Impact™
Issued by
Interaction Associates
Graduates of this research-based program have the skills, knowledge, and mindset for effective manager-employee conversations (delegation, problem-solving, and performance feedback).
- Type Learning
- Level Intermediate
- Time Days
Skills
Earning Criteria
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Define and set expectations for success.
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Communicate in a way that builds mutual understanding and agreement.
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Delegate responsibility in a way that increases the likelihood of execution.
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Coach others through a problem-solving process in a way that increases their ability to take on greater responsibility.
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Provide constructive performance feedback in a way that actually influences an employee’s behavior.