Customer Delight Award

Issued by invenioLSI

Earners of the Customer Delight Award showcase brilliant customer engagement skills and deliver superior quality service that our customers appreciate. Customer satisfaction is at the forefront of invenioLSI's mission, and the employees who master this art deserve recognition.

Level Advanced

Skills

Customer Collaboration
Customer Engagement
Customer Satisfaction
Exceptional Performance
Resolution Management

Earning Criteria

Collaborated with customers to create a win-win situation on the project.
Received customer appreciation for exceptional performance.
Exemplary actions at process/service level resulting in customer delight.
Resolved and turned around major escalations or turned a red project to green by demonstrating extraordinary performance in challenging situations.