ITIL® 4 Strategist: Direct, Plan and Improve provides IT professionals and leaders with the ability to use ITIL methods in their overall IT strategy, creating an evolving IT organization with a strong and effective strategic direction. The module demonstrates how to establish a clear alignment between strategy and operations and how to maximize outcomes. The module equips participants with the skills to control, influence and inspire others to work in a desired way.

• Type Learning
• Level Intermediate
• Time Days
• Cost Paid