- Type Certification
- Level Advanced
- Time Months
FLI Admin 3.0 2023
Designed to develop and enhance participants’ existing leadership skills in communication and trust. Participants will return with a heightened awareness of emotional intelligence and the value it plays in our everyday interactions. They will combine the tools from this program to communicate effectively with the ability to extend, build, and restore trust. Interdependent Leadership delivers a powerful learning experience through creating a forum to understand the interdependence of KP.
- Type Certification
- Level Advanced
- Time Months
Skills
- Develop awareness and understanding of the mindset, skillset & toolset needed for trust
- Engage in team discussions on ways to foster an inclusive work environment
- Learn about the 5 Waves of Trust and how they impact business outcomes
- Learn how emotion is created, so you can communicate thoughts and feelings
- Practice how to sound more conversational with your material and connect with listeners
- Recognize the 4 core EQ skills
- Understand how 9 different styles are expressed, so you can tailor your style and speak with vocal variety
- Understand the biological basis and business case for EQ
Earning Criteria
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KP STORY & Innovation; Dr. Paul Bernstein, Kaiser Permanente official historian, will share our origins as the first true health care system and how that has impacted where we are today and where we are going as an organization.
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LEADING AT THE SPEED OF TRUST – 2 DAYS; A highly interactive workshop that engages leaders of all levels, coaching them in the real work of identifying and closing the trust gaps that exist. The course teaches managers and leaders pragmatic, practical, and actionable skills that can be implemented immediately regardless of their role in the organization.
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MASTERING EMOTIONAL INTELLIGENCE LEVEL 1; Based on the bestselling book “Emotional Intelligence,“ by Travis Bradberry & Jean Greaves, this class introduces the key concepts of emotional intelligence and understanding the link between EQ and business outcomes.
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SECRETS FOR EXCEPTIONAL SPEAKING; The Secrets course simplifies into a step-by-step technique the very complex concepts of communicating and presenting effectively. The Hendrie Method™ teaches you to communicate effectively with anyone in any situation. You actively learn the Three Key Elements needed to develop natural, effective delivery styles.