Foundational Skills of Emotional Intelligence
Issued by
Key Step Media
The earner understands how and when to apply the emotional intelligence skills that are prerequisites for responding skilfully to their own and others’ emotions: Emotional Self-Awareness, Focus, Emotional Self-Control, Positive Outlook, Adaptability, and Empathy. These essential competencies enable the earner to increase their threshold for complexity, cultivate resilience, and respond more effectively when encountering setbacks, obstacles, uncertainty, and challenges.
- Type Learning
- Level Foundational
- Time Weeks
- Cost Paid
Skills
- Cultivating flexibility to handle change, balancing multiple demands, and adapting to new situations with fresh ideas.
- Guiding your own attention and that of your team and organization and knowing when to focus inward, when to attend to others, and when to focus outward for a broader view.
- Keeping disruptive emotions and impulses in check and maintaining your effectiveness under stressful or even hostile conditions.
- Seeing the positive potential in people, situations, and events.
- Sensing the emotions and understanding the perspectives of others.
- Tuning into your own feelings, sensing inner signals, and recognizing how your feelings affect you and your performance.
Earning Criteria
-
6 weeks of online, asynchronous coursework based on Daniel Goleman’s model of Emotional Intelligence.
-
Daily learning and application includes video, reading, audio, and reflection in the foundational competencies of: Emotional Self-Awareness, Focus, Emotional Self-Control, Positive Outlook, Adaptability, and Empathy.
-
3+ hours of synchronous, facilitated check-ins and virtual trainings