- Type Learning
- Level Foundational
- Time Hours
- Cost Free
The Client Interaction 1 credential
Issued by
KPMG AG
Earners of this designation have completed the Client Skills Foundation: Client Interaction training. The course consists of a combination of self-study and instructor-led training. Earners can effectively communicate face to face, virtually and in writing. Furthermore, earners are able to present themselves to clients, conduct small talk and recognize client challenges.
- Type Learning
- Level Foundational
- Time Hours
- Cost Free
Skills
- Building Trust
- First Impression
- Identifying Client Needs
- Impactful Communication
- Virtual Communication
Earning Criteria
-
Earners completed a 4 hour self-study program and completed the mandatory pre-classroom reflection and preparation activities.
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Earners attended a 4 hour instructor-led classroom training with a focus on role-play scenarios.