- Type Learning
- Level Intermediate
- Time Days
- Cost Free
The Client Interaction 2 credential
Issued by
KPMG AG
Earners of this designation have completed the Client Skills Advanced: Client Interaction training. The course consists of a combination of self-study and instructor-led training. Earners are able to manage challenging situations and adapt their communication approach accordingly. Furthermore, they know how to use these situations to build long-lasting relationships with their clients.
- Type Learning
- Level Intermediate
- Time Days
- Cost Free
Skills
- Building Relationships
- Building Trust
- Business Development
- Communication
- Dealing With Objections
Earning Criteria
-
Earners completed a 4 hour self-study program and completed the mandatory pre and post-classroom reflection and preparation activities.
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Earners attended a 4 hour instructor-led classroom training with a focus on role-play scenarios.