The badge earner can communicate with compassion and empathy via direct and indirect contact for customer service. The earner demonstrates the ability to build positive relationships with clients and co-workers. The earner demonstrates critical thinking to problem solve specific situations involving conflicting points of view. Participated in the LAOCRC Regional Strong Workforce, L.A. Region Healthcare Pathway & Work Readiness Project led by Los Angeles Trade-Technical College.

• Type Learning
• Level Foundational
• Time Weeks
• Cost Free