Bilingual Leadership Academy (v.01)
Issued by
Madison College
This leadership academy focused on essential skills for day-to-day supervision and leadership of employees and teams; such as understanding overall role, responsibilities, and impact on the organization, and specific skills, techniques, and practices to be successful. Examples and discussions focused on the unique challenges and opportunities.
Skills
- Bilingual
- Communication
- Conflict Resolution
- Decision Making
- Delegation
- Empowerment
- Leadership
- Personal Productivity
- Time Management
Earning Criteria
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Identify key skills, traits and characteristics of a leader, supervisor, and/or manager
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Demonstrate communicating with impact by successfully communicating expectations, understanding where breakdowns occur and effectively framing messages appropriately
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Identify best practices for intentional empowerment and delegation
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Identify barriers and strategies to effective conflict resolution
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Identify techniques and strategies to improve productivity.
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Practice leading teams through stages of development.
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Attend all six, 4-hour live sessions.