Leadership Academy (v.01)
Issued by
Madison College
The Leadership Academy focused on essential skills for effective supervision and leadership of employees as well as understanding overall role, responsibilities, and impact on the organization. Examples and discussions focused on the unique challenges and opportunities facing the organization.
Skills
Earning Criteria
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Identify key skills, traits and characteristics of a leader, supervisor, and/or manager
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Demonstrate communicating with impact by successfully communicating expectations, understanding where breakdowns occur and effectively framing messages appropriately
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Identify the four basic leadership styles and behaviors and which style works best in different situations
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Identify best practices for intentional empowerment and delegation
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Understand how decision making & problem-solving impact performance and organizational effectiveness
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Identify barriers and strategies to effective conflict resolution
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Develop SMART goals while applying coaching skills and strategies
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Identify the driving and restraining forces of change