- Type Learning
- Level Advanced
- Time Hours
- Cost Paid
Root Cause Analysis
Issued by
MAS Management Systems
Earners of this badge have been taught several techniques for carrying out a root cause analysis, including 5 Whys, scatter plots, Pareto charts, cause and effect diagrams and Failure Mode Effects Analysis. They understand the purpose of carrying out an effective root cause analysis and its effect on processes and systems. They understand how root cause analysis relates to the lab’s corrective action system. They have learned how to defend their root cause analysis to an auditor.
- Type Learning
- Level Advanced
- Time Hours
- Cost Paid
Skills
Earning Criteria
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Actively participate in an interactive training course covering how to carry out a root cause analysis. Complete root cause analysis using a variety of techniques. Articulate the benefits and uses for various root cause analysis techniques.
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Interact with other laboratory professionals during the training course, sharing knowledge and experience. Gain insights into how other industry professionals solve their compliance issues.
Standards
This Standard specifies the general requirements for the competence, impartiality and consistent operation of laboratories. It is applicable to all organisations performing lab activities, regardless of the number of personnel. Customers, regulatory authorities, accreditation bodies and others use it to confirm or recognise the competence of labs.
ISO 9001 sets out the criteria for a quality management system. It is based on a number of quality management principles including strong customer focus, motivation of top management, the process approach and continual improvement
This Standard can be used by medical laboratories in developing their quality management systems and assessing their own competence. It can also be used for confirming or recognising the competence of medical laboratories by laboratory customers, regulating authorities and accreditation bodies.
ISO/IEC 17020:2012 specifies requirements for the competence of bodies performing inspection and for the impartiality and consistency of their inspection activities. It applies to inspection bodies of type A, B or C, as defined in ISO/IEC 17020:2012, and it applies to any stage of inspection.