Closed-Loop Practitioner

Issued by Medallia

Earners of the Closed-Loop Practitioner badge have demonstrated the ability to identify and implement Closed-Loop design best practices. They are capable of describing the benefits of Inner and Outer Closed-Loop programs and the associated best practices. Earners of the badge understand the key elements of the Closed-Loop framework and can identify key components of alert configuration.

Type Validation
Level Foundational

Skills

Apply Closed-Loop best practices
Identify alert components
Identify Closed-Loop framework elements

Earning Criteria

Understanding the Closed-Loop program fundamentals and best practice materials presented in the Program Design for Closing the Loop learning path on Medallia Navigator.
Passing grade on assessment to verify understanding of best practice material covered in the courses.