Medallia Digital Feedback Configuration Specialist

Issued by Medallia

Earners of the Medallia Digital Feedback Configuration Specialist badge have demonstrated the ability to create a Medallia Digital Feedback form/survey and launch the form across your online presence. They are capable of implementing a Digital Feedback program aligned with best practice methodology and design. Expected tasks cover designing a Digitial Feedback survey, adding questions, applying survey logic, designing the presentation method, and applying targeting and rules.

Type Validation
Level Foundational

Skills

Apply custom parameters
Apply rules
Apply survey logic
Create and update questions
Design basic targeting
Design Forms
Design presentation methods
Implement and launch
View your digital data

Earning Criteria

Understanding the Medallia Digital Feedback technical and functional implementation methodology and configuration presented in Configuring Medallia Digital Feedback learning path on Medallia Navigator.
Passing grade on assessment to verify understanding of the key configuration and best practice material covered in the courses.