Customer Service Skills
Issued by
Milwaukee Area Technical College
The earner of this badge will be proficient in the principles, theory, and hands-on activities as related to customer service, which includes providing effective customer satisfaction in any business organization domestic or international. Skills learned include effective listening, oral and written communication, analytical and problem solving skills and teamwork.
- Type Learning
- Level Foundational
- Time Months
- Cost Paid
Skills
Earning Criteria
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Successful completion of OFTECH-182--Customer Service Skills, a 3-credit, college-level course
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All badge costs are paid via tuition associated with courses within the badge. Badges are issued to those who complete these courses with a letter grade of C or better.