![Building Customer-Centric Capability in Teams Certification](https://images.credly.com/images/ba24572f-2f45-4d9a-8870-187751b77fdb/image.png)
- Type Certification
- Level Foundational
- Time Weeks
- Cost Paid
Building Customer-Centric Capability in Teams Certification
Issued by
Monash College
The earner of this badge has completed a course designed to enhance their understanding and application of customer-centric practices within their organisation. The courses has fostered understanding of intricacies of customer-centric strategies, frameworks, and best practices. Through a blend of theoretical discussions, real-world case studies, interactive activities, and practical exercises, the learner has gained an understanding of the key components of effective customer-centric practices.
- Type Certification
- Level Foundational
- Time Weeks
- Cost Paid
Earning Criteria
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Participants must complete 5 modules of learning, followed by completion of a Personal Development Plan and a Final Assessment to qualify for this micro-credential.