User Interviews: Discovering and Synthesizing User Needs
Issued by
Mouse
The earner has demonstrated an understanding of the principles and techniques of conducting design interviews. The earner can synthesize information about a design context.
- Type Learning
- Level Foundational
Skills
Earning Criteria
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Execute interview techniques that establish users' needs and contexts.
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Assess users' living environments to identify needs and design opportunities
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Document observations and isolate themes from design interviews
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Demonstrate techniques for using a variety of data to draw conclusions related to design
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Craft an interview plan that demonstrates user research and includes open-ended questions.