- Type Learning
- Level Foundational
- Time Hours
- Cost Free
Durable Skills - Communication
Issued by
Marshall Skills Exchange
In the modern workplace, effective communication stands as the cornerstone of success. This comprehensive microcredential course is meticulously designed to equip you with the essential skills to excel in various communication domains. With a focus on active listening, oral communication, and written proficiency, particularly in the context of artificial intelligence, this course will prepare you to navigate the complexities of the near-future workforce with confidence and competence.
- Type Learning
- Level Foundational
- Time Hours
- Cost Free
Skills
Earning Criteria
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Active listening involves attending, understanding, and responding with empathy and it enhances clarifying questions and paraphrasing. It’s crucial for conflict resolution, managing emotions, and de-escalating tensions. It aids cross-cultural communication by adapting to differences and using inclusive strategies. Oral skills include confident public speaking and assertive interpersonal communication. Written skills leverage AI for drafting, editing, and email etiquette.