Certified Credit Counselor (CCC)
A Certified Credit Counselor has expertise and insight into personal finances and the effect money has on a person’s psychology, beliefs, and values. The Certified Credit Counselor educates clients about credit and consumer rights while remaining mindful of the stresses clients face from financial conditions. Credit Counselors facilitate evaluating options and creating an action plan to alleviate indebtedness.
- Type Certification
Skills
- Active Learning
- Active Listening
- Adaptability
- Communication
- Conflict Resolution
- Consumer Protection Law
- Counseling Techniques
- Critical Thinking
- Debt Management Planning
- Educate on Homebuying Process and Student Loans
- Ethics and Standards of Conduct
- Evaluate Appropriateness of a Debt Management Plan
- Facilitate creation of an action plan
- Goal Setting and Decision Making
- Integrate Techniques to Identify Underlying Causes of Debt
- Interpersonal
- Knowledge of Debt Repayment Alternatives
- Learning Strategies
- Money Management and Budgeting
- Negotiate Debt
- Organizational
- Powerful Questioning
- Problem-Solving Process
- Resourceful/Research Skills
- Using Credit Wisely
Earning Criteria
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Certified Credit Counselors agree to abide by the NACCC Code of Ethics.