2023 Specialty Pharmacy of the Year

Issued by National Association of Specialty Pharmacy

This NASP award is given to the Specialty Pharmacy who has best demonstrated their exemplary commitment to advancing specialty pharmacy practice and enhancing the patient journey through innovation, leadership, patient satisfaction, service excellence, cost management, and community involvement.

Type Experience
Level Advanced

Skills

Earning Criteria

Nominees are evaluated according to criteria in the following five categories: Innovation and Leadership in the Field of Specialty Pharmacy (30%), Quality/Performance Improvement Initiatives (25%), Patient Satisfaction (25%), Cost Management (10%), and Community Involvement (10%).

Standards

Demonstrates a commitment to enhancing and promoting excellence and innovation in specialty pharmacy.

Establishes and distinguishes themselves as an innovative leader in the delivery of superior patient care and positive outcomes.

Provides consistent and reliable leadership and education focused on assisting members of the healthcare team in the delivery of superior patient care and positive outcomes.

Implements programs and/or services that improve patient care, efficiency, and outcomes.

Provides outstanding service and exemplary contributions to help further the NASP mission and programs .

Demonstrates a commitment to a continuous model that results in increasingly effective clinical programs and high-touch support services measuring improved medication adherence and KPIs.

Provides exceptional patient support services and seamless patient care that result in consistently high levels of patient satisfaction.

Demonstrates an improvement that increased patient satisfaction as measured by the specialty pharmacy or third-party designee.

Serves as an advocate for patients and offered solutions to manage out of pocket costs; provides greater value while managing cost for payer partners.

Exemplifies themselves through their contributions and support of the specialty pharmacy community, including organizations and providers.

Is involved and committed to making the communities where they work and live a better place.